Appliance Repair Apprentice

What makes ABW Appliances a better place to work? That’s easy! We’re vibrant, we’re growing, and we’re employee centered.  With six locations across the Baltimore and DC Metro area, a 51,000+ sq. foot stocked warehouse, and a progressive leadership team, ABW is the professional choice for premium appliances.  For decades, we have been the luxury appliance source for multi-family, production, and custom home builders, as well as designers, architects, and other trade professionals.

ABW Appliances, “Appliances A Better Way” is a family-owned business and has been growing into a trusted leader in the appliance industry since 1968.  Our focus is on providing the best in luxury appliances, a commitment to quality service and installation, customer satisfaction, and employee growth. As we expand, we’re looking for enthusiastic individuals ready to learn and grow with us.  That’s where you come in…

As an Appliance Repair Apprentice, you’ll receive hands-on training from experienced technicians while building the skills needed for a long-term career.  This role is perfect for someone who enjoys problem-solving, working with their hands, and helping people get back to their daily routines. Excellent attendance, punctuality and positive attitude are essential for this position and our business. 

Apprentice Essential Functions:

• Assist senior technicians with diagnosing and repairing household appliances (washers, dryers, refrigerators, ovens, etc.)
• Learn to use specialized tools and diagnostic equipment
• Provide excellent customer service during home visits
• Maintain accurate records of service calls and repairs
• Participate in ongoing training, ride-along with senior technicians, and skill building sessions
• Follow all safety and compliance protocols
• Support additional service operations tasks as needed

Qualification Requirements:

• High school graduate or GED
• Must be at least 18 years of age
• Must possess and maintain a valid driver’s license and clean driving record
• Clean background check and drug test
• Reliable transportation
• Basic mathematical skills and mechanical knowledge, including the use of a computer, tools, and test equipment
• Ability to effectively communicate both verbally and in writing, and follow instructions

Physical Demands:

The employee will be required to stand, walk, sit, reach overhead, climb or balance, stoop, kneel, crouch or crawl.  The employee must also be able to lift and/or move appliances up to 75lbs.

Position Details:

• Job Type: Full-Time
• Compensation: Starting at $19.20/hr.
• Schedule: Monday - Friday
• Benefits: Competitive benefits package including medical, dental, vision, 401k with employer match, short-term and long-term disability, and paid leave (vacation, sick and safe leave, and some holidays).